If you have an administrative issue, please contact us at firstname.lastname@example.org Due to Covid-19 our clinic is prioritizing virtual visits either by phone or video.
New patient registration
Interested in becoming a patient at our clinic? Fill out this form and a member of our team will get back to you.
Book an appointment online
Click here to book an appointment with your healthcare provider
Compass Medical Plus
Click here to find out more about our Annual Fee program for an enhanced healthcare experience.
There are some services that are not covered under OHIP. If you require another service you can complete your request by clicking here
New Patient Registration
Patients who are already part of one of our doctors’ family practices do not need to register.
New patients are welcome to register at our clinic. Please be advised priority is given to patients that do not already have regular medical care.
Please fill out the form by clicking the REGISTER button below, please be as detailed as possible, a member of our team will get back to you as soon as possible.
Online Appointment Booking with Family Physicians
Already registered with a member of our healthcare team? Access the online booking link below:
Examples of services provided by family doctors:
- Cardiovascular Risk screening and treatment
- Diabetes screening and treatment
- Cancer screening
- Women’s Health, including pap smears
- Mental Health screening
- Travel health
Pediatric Consult Clinic
Consultant pediatrician accepting consultations from family doctors
- General pediatrics e.g. constipation, eczema, abdominal pain
- Behavioral issues
- School concerns
- Evidence-based integrative pediatrics
What information do I need to schedule an appointment?
When calling to schedule an appointment please have the following patient information ready:
Patient’s full name (including middle initial)
Date of birth
Current address and phone number
Current insurance information
Physician’s name who you wish to schedule appointment with
Purpose of the appointment*
*It is important to let the scheduler know about all of the concerns you would like addressed during your appointment so we can schedule the appropriate amount of time to care for your needs
What do I need to bring to my appointment?
Please bring your Health Card as you will be asked to show it at each visit.
Is there parking?
Free patient parking is available on-site at our building at 4800 Leslie Street.
Where can I access care after clinic hours?
The after hours clinic associated with our clinic is located at Bayview Village on the ground floor of the Loblaws. Hours of operation are 5 pm to 8 pm on weekdays and 10 am to 3pm on weekends.
For more information, visit https://www.primacy.ca/locations/north-york/
What if I can’t make my appointment and I need to reschedule?
Please call or email our office as soon as you realize that you will not be able to make it to your appointment. All cancellations should be made at least 24 hours prior to your scheduled appointment time. This will allow us to give another patient the opportunity to be seen. A $50 fee will be charged for late cancellations.
I forgot my online booking (Pomelo) password, how do I reset it?
If you forget your Pomelo portal password, you can reset the password yourself. Go to: https://portal.healthmyself.net/compassmedical#/and click on ‘reset password’. You will be asked for the email and PIN which you used to register. If you require further assistance you can fill out the form at https://portal.healthmyself.net/support
For additional questions/concerns, please email email@example.com. We will reply as soon as possible.
What are your COVID-19 protocols?
All patients and staff are required to wear a mask inside the clinic. As well, we have installed protective barriers at our front desk for the safety of our staff and hand sanitizer is provided. Virtual appointments and consultations are available for booking through our website or by calling our clinic.